Customer Success Manager

Job Description

Dataseat was founded in 2019 by two industry veterans and Entrepreneurs David Philippson & Dr. Paul Hayton with the goal to change and improve the way App marketers run their programmatic media campaigns.

The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals.

Dataseat was acquired by MGI in July 2022 and is now part of the Verve group. If you are interested in working within a fast moving start up environment then please consider the role below:

Responsibilities

  • Manage and grow a large book of mobile advertiser accounts

  • Build and further develop strong long-term relationships with our advertisers

  • Become a trusted advisor for our advertisers and help mobile marketeers to achieve their goals

  • Analyze and match Dataseat advertising solutions to customers needs.

  • Provide educational resources and support for advertisers

  • Create status reports, performance analysis and forecasts

  • Stay up-to-date on industry trends, companies, and opportunities

  • Execute in a fast-paced, constantly changing, team environment

Requirements

  • Excellent organisational, multitasking skills

  • 2+ years of hands-on experience in Account Management (UA – RE) or a client-facing role

  • Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem

  • Problem-solving and data-driven mindset, being proactive in improving processes and tools

  • Ability to analyse, extract and clearly communicate insights from complex data sets

  • Must enjoy working collaboratively across multiple teams

  • Good interpersonal and persuasive skills across all levels

Package

  • Reporting to Commercial Director

  • Competitive salary

  • Bupa health insurance

  • Cycle to work scheme

  • London based but opportunity to work from home several days a week (currently all the employees are working remotely full time)

Details

Role
Customer Success Manager
Contract Type
Permanent
Job Location
London, UK



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